FAQs

1. How can I place an order?

You can place your order directly through our website:
🌐 chilgozayclothing.com
Or simply message us on WhatsApp at +92 321 5559612 for quick assistance.

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2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery all over Pakistan.

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3. How long does delivery take?

Orders are typically delivered within 3–5 working days nationwide.

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4. What are the delivery charges?

Delivery charges are calculated at checkout and may vary based on your location.

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5. Can I return or exchange an item?

Yes, we offer exchanges in case of size issues or damaged items.
You can request an exchange within 3 days of delivery.

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6. What items are not eligible for return/exchange?

• Worn or used items

• Items without original tags

• Sale items (unless damaged)

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7. How do I request an exchange?

Simply contact us on WhatsApp at +92 321 5559612 with your order details and reason for exchange.

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8. Do you restock sold-out items?

Some of our pieces are limited, but popular items may be restocked. Stay updated by following us on Instagram.

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9. How can I track my order?

Once your order is shipped, you will receive tracking details via WhatsApp or SMS.

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10. Are your products true to size?

Yes, our products are designed to be true to size. We recommend checking the size guide before ordering.